Refund policy

Return Policy

All sales are final.

All sale section and discounted sales are Final and will not be eligible for refund or exchange.

PLEASE NOTE: Items which involve customisations, pierced items such as earrings, Sets including earrings , nose rings, can not be returned or exchanged due to hygiene regulations. Sarees, Clothing and shoes are eligible for exchange only Please be sure you want to buy before completing payment.

In the rare event your items arrive damaged or faulty, you must be notify us via email within 48 hours of receiving your jewellery with picture evidence to info@sokorajewels.com 

The user is required to return all the contents of the Parcel including any boxes and packaging. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please send back the package securely wrapped, via prepaid and insured post. Please note that we are not liable for the cost for delivering items back to us.

In order to return products please send support an email at hello@sokorajewels.com

PLEASE NOTE: Items which involve piercings, such as earrings, can not be returned or exchanged due to hygiene regulations. Please be sure you want to buy before completing payment.