For both free and paid deliveries, you will need to make sure that you cover any ongoing customs or taxes costs should any be incurred when shipping to your destination
Unfortunately, we can’t be held responsible for any delays caused by customs in your country.
We do aim to process and ship orders out within 24/48 hours so all edit request may not be guaranteed
Delivery times are estimates and start from the day your order is dispatched
Your tracking number will be availible on your order confirmation email - which will be sent out, once your order has been shipped.
Once your order is on its way, we are unable to change the delivery address
Please note: PO BOX addresses are not accepted.
For any rates not covered please email us on: hello@sokorajewels.com or hit the chat tab on the bottom right.
Currency conversions are approximate and are subject to change.
Just a quick heads-up: order cut-off times are just a guideline and don’t include possible delays due to payment processing or holidays.
A user needs to specify the COMPLETE address and shipment details of the person who will be available to receive the order. Business addresses must be clearly stated and informed of at time of order.
The recipient is required to cooperate with the courier agent in providing the identification proof.
The user is required to bear all the shipping and handling charges or customs charges.
For both free and paid deliveries, you will need to make sure that you cover any ongoing customs or taxes costs should any be incurred when shipping to your destination. At Sokora Jewels we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.
Sokora Jewels is not responsible for items dispatched to wrong address because of incorrect details given at check out. Customer will be responsible for paying the shipping charge to divert to correct address.